7 Lessons in Managing Difficult People by David Cotton is a practical guide for anyone who wants to handle challenging personalities with more confidence and control. Written in a clear, accessible style, this book breaks down the basics of dealing with difficult colleagues, customers, or team members in seven focused steps.
Ideal for professionals, managers, and leaders, it offers straightforward workplace strategies you can put into action right away. If you are looking to improve communication, reduce conflict, and build better working relationships, this book provides a useful, no-nonsense framework for everyday business situations.
